Open Training Courses

A must for anyone involved in the recruitment process, this course covers the full range of the recruitment journey, from the attraction of diverse applicants, through each of the key stages of the recruitment process. We will cover the building blocks of effective practice, ensuring that we create appealing and inclusive role profiles and effective advertising. We will cover shortlisting and the practical skills of competency-based interviewing and assessment, objective decision making and the importance of onboarding. Participants will have a clear understanding of how the law applies to the recruitment process, covering the Equality Act and the importance of Equal Pay for Work of Equal Value. Inclusive recruitment leads to fair and better outcomes, it is a management essential.

Nearly one in four of the population has a disability. People may have been born with a disability, or may have acquired a disability. This session operates from the social model of disability, namely that barriers are a result of the way in which society is structured. This session helps us to take a practical look at our work context to identify what barriers there might be for people with a range of disabilities, and crucially, what we can do about it so that inclusivity is at the heart of our work environment and our delivery to our customers and clients.

We should always seek to start from the principle of inclusive design, but even where we have taken this approach, there will still be a need to look at where specific additional  adjustments are needed by individuals .If you are responsible for people, at work or through the service you deliver, this session is for you. It explores the duty to make reasonable adjustment for people with a disability and looks at practical examples of what these adjustments might include. It covers the adoptions of workplace adjustment passports, so that the adjustments required by individuals are captured in an accessible document.  We will look at the funding which is available to support adjustments in employment and the expectations on service providers to make goods, services and facilities accessible.

The menopause used to be a taboo topic, not any more! Those experiencing symptoms of the menopause rightly look to their employers to take steps to support them when they are going through this life phase. Using video input and testimony from those experiencing menopause, and a ‘ how to’ tool kit approach, this session guides managers through the stages of menopause, the potential symptoms and mitigating support which can be put in place. Menopause symptoms can meet the threshold of disability, and a failure to address the impact of menopause at work could lead to claims of both sex and disability related discrimination. More importantly though, talented people can be lost to the workplace, according to a survey by Simply Health, 23% of those experiencing distressing symptoms considered ending their careers early. Timely and effective support could make all the difference.

This course aims to help people in management roles learn how to be effective and constructive coaches to ensure they can maximise their teams’ potential. 

Everyone has the right to work in an environment free from harassment,  bullying and other unacceptable behaviours and the right to a safe working environment is enshrined in law. This course will provide clarity around behaviours which constitute harassment and bullying and will identify other unacceptable behaviours which we need to prevent. Covering the legal framework, with real life examples, we bring this issue to life. We will explore the actions needed by employers and service providers to ensure that people are treated with dignity and respect, and to know what we need to have in place to take all reasonable steps to prevent breaches and how to deal with them should they occur.