Leadership and Management Training Courses

Inclusivity is led from the top of an organisation and organisations won’t be fully inclusive if leaders aren’t knowledgeable, engaged and champions of diversity. This session supports those in leadership roles to review this topic in a safe environment, to assess where they are now on the Maturity Model and to identify the steps they can take to enhance their own diversity insight and to make inclusivity a reality for all in their organisation.

An essential programme for new managers and a refresher for those already in management roles. This course is a cornerstone of effective management practice, helping managers understand that their own approach to management will create either a successful or ineffective team. We will look at how to harness motivation for performance and how to coach for success. We will cover the core skills of effective communication so that we have the knowledge and skills to hold confident conversations to get our team members back on track if there are performance concerns. We will also look at those ‘ difficult’ conversations and situations where team members are unable to perform the role assigned to them, covering what we can do and how we do it. This is a toolkit course and will develop skills and techniques to be a highly effective and inspiring people manager.

Do you have a highly motivated team? If so, explore what needs to be in place to keep motivation high to sustain that peak performance. If you have a team who are flagging and are disengaged from work, understand why and develop the knowledge and skills to turn things around. Highly motivated teams are highly performing and can build their own momentum if we let them.  The manager has a key part to play. People leave managers more than they leave jobs. This is an essential toolkit programme and will build knowledge and insights which should be part of any managers repertoire.

A must for anyone involved in the recruitment process, this course covers the full range of the recruitment journey, from the attraction of diverse applicants, through each of the key stages of the recruitment process. We will cover the building blocks of effective practice, ensuring that we create appealing and inclusive role profiles and effective advertising. We will cover shortlisting and the practical skills of competency-based interviewing and assessment, objective decision making and the importance of onboarding. Participants will have a clear understanding of how the law applies to the recruitment process, covering the Equality Act and the importance of Equal Pay for Work of Equal Value. Inclusive recruitment leads to fair and better outcomes, it is a management essential.

Absence from work, both short and long term, is both highly disruptive and costly. This session explores how to manage absence effectively and looks at some of the reasons why people are absent from work. We will look at how effective processes and the right support can enable us to minimise absence, and manage it effectively when it occurs. Using video and scenario based approaches, we’ll look at different reasons for absence and how we can mitigate its impact. We  will explore effective support processes and the importance of return to work interviews, and how we manage the return to work process for short and longer term absence.

Appraisal shouldn’t be a chore, something that both managers and their team members dread! A truly effective appraisal helps us to gain real insight into our team members work and they the opportunity of quality time focussed on them. Appraisal is the opportunity for an objective review of successful and less successful activity. It enables us to review and clarify objectives, to identify resource and support requirements and to clarify learning needs and career goals. A truly effective two way process can make all the difference between a lack lustre work environment, and one where people deliver at their best, reaping rewards for their input.

This course aims to help people in management roles learn how to be effective and constructive coaches to ensure they can maximise their teams’ potential. 

This course provides tools for people in management roles to recognise and learn ways to manage team and operational performance. 

Everyone has the right to work in an environment free from harassment,  bullying and other unacceptable behaviours and the right to a safe working environment is enshrined in law. This course will provide clarity around behaviours which constitute harassment and bullying and will identify other unacceptable behaviours which we need to prevent. Covering the legal framework, with real life examples, we bring this issue to life. We will explore the actions needed by employers and service providers to ensure that people are treated with dignity and respect, and to know what we need to have in place to take all reasonable steps to prevent breaches and how to deal with them should they occur.

This course provides tools for people in management roles to become confident in providing anti-harassment support within the workplace. 

This course supports people in management roles on how to address grievances and provide appropriate and fair discipline. 

The menopause used to be a taboo topic, not any more! Those experiencing symptoms of the menopause rightly look to their employers to take steps to support them when they are going through this life phase. Using video input and testimony from those experiencing menopause, and a ‘ how to’ tool kit approach, this session guides managers through the stages of menopause, the potential symptoms and mitigating support which can be put in place. Menopause symptoms can meet the threshold of disability, and a failure to address the impact of menopause at work could lead to claims of both sex and disability related discrimination. More importantly though, talented people can be lost to the workplace, according to a survey by Simply Health, 23% of those experiencing distressing symptoms considered ending their careers early. Timely and effective support could make all the difference.

We should always seek to start from the principle of inclusive design, but even where we have taken this approach, there will still be a need to look at where specific additional  adjustments are needed by individuals .If you are responsible for people, at work or through the service you deliver, this session is for you. It explores the duty to make reasonable adjustment for people with a disability and looks at practical examples of what these adjustments might include. It covers the adoptions of workplace adjustment passports, so that the adjustments required by individuals are captured in an accessible document.  We will look at the funding which is available to support adjustments in employment and the expectations on service providers to make goods, services and facilities accessible.

This course supports people in leadership roles on recognising personal and staff wellbeing in the workplace.